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Who actually had experience
Quote from tbes50203 on April 19, 2025, 5:32 pmColleagues, hello. It would be interesting to hear the opinion of those who actually had experience working with Trust Swiftly. We are currently looking for a platform to verify clients in our online system (we are in fintech), and among others we are considering Trust Swiftly. What attracts us is that they seem to easily configure different verification stages, including biometric verification. But it is unclear how flexible their API is, and whether there will be difficulties with localization (we work in two languages, including Ukrainian). Plus, we would like to not just "upload a photo of a passport", but to have a truly smart check with automatic filtering of fraudsters. Has anyone encountered real integration? Not theoretically, but actually configured it manually?
Colleagues, hello. It would be interesting to hear the opinion of those who actually had experience working with Trust Swiftly. We are currently looking for a platform to verify clients in our online system (we are in fintech), and among others we are considering Trust Swiftly. What attracts us is that they seem to easily configure different verification stages, including biometric verification. But it is unclear how flexible their API is, and whether there will be difficulties with localization (we work in two languages, including Ukrainian). Plus, we would like to not just "upload a photo of a passport", but to have a truly smart check with automatic filtering of fraudsters. Has anyone encountered real integration? Not theoretically, but actually configured it manually?
Quote from EvanDuke on April 19, 2025, 10:53 pmThis is very timely, because we implemented Trust Swiftly last year in a car rental project, and I just had a bunch of tasks on integrating biometric verification. I'll say right away that the solution is not ideal, but of all the ones we considered, it turned out to be one of the most flexible and "humane". What I liked is that they have a really simple entry into the process: you can choose which verification stages you need and which you don't, and in what order. For example, we first request a photo of the document, then we do a selfie comparison (facial biometrics), and then check the phone number and e-mail. All this can be set up as a single flow, or made dynamic, depending on the risk level. Trust Swiftly's API is quite clean, clear, with adequate documentation. Integration with our backend system (on Node.js and Python) went smoothly. The only thing is that you need to understand in advance how you store and process data so as not to get stuck at the stage of compliance with the GDPR or our equivalent. By the way, they themselves do not store anything "forever", this is a plus. But as for localization - honestly, I had to tinker with it. English is ok, but I had to translate it into the Ukrainian interface myself, because UI customization is limited. It's good that at least you can upload your own form templates.
This is very timely, because we implemented Trust Swiftly last year in a car rental project, and I just had a bunch of tasks on integrating biometric verification. I'll say right away that the solution is not ideal, but of all the ones we considered, it turned out to be one of the most flexible and "humane". What I liked is that they have a really simple entry into the process: you can choose which verification stages you need and which you don't, and in what order. For example, we first request a photo of the document, then we do a selfie comparison (facial biometrics), and then check the phone number and e-mail. All this can be set up as a single flow, or made dynamic, depending on the risk level. Trust Swiftly's API is quite clean, clear, with adequate documentation. Integration with our backend system (on Node.js and Python) went smoothly. The only thing is that you need to understand in advance how you store and process data so as not to get stuck at the stage of compliance with the GDPR or our equivalent. By the way, they themselves do not store anything "forever", this is a plus. But as for localization - honestly, I had to tinker with it. English is ok, but I had to translate it into the Ukrainian interface myself, because UI customization is limited. It's good that at least you can upload your own form templates.